Red Hat Senior Program Manager - Technical in Westford, Massachusetts

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Software Engineering team is looking for a Senior Program Manager to join our Program Management team to join us in Westford, MA. In this role, you will be an integral part of an engineering team responsible for planning, developing, testing, releasing, and maintaining Red Hat's open source Infrastructure-as-a-Service (IaaS) solutions. You'll work with geographically dispersed teams focusing on different projects and coordinate their project deliverables and schedules. You'll also develop and nurture key relationships with team leads and managers from engineering, product management, and other relevant functions across the company. You will need to have expertise in program management to understand the requirements and business drivers for a variety of Red Hat's solutions and projects, and use this to facilitate collaboration. This position is a great opportunity to make a difference in both new and existing Red Hat programs and solutions.

Primary job responsibilities

  • Successfully manage and coordinate complex, multi-phased programs by guiding cross-functional teams to define, scope, plan, and deliver high-quality software

  • Ensure that supported versions of released offerings maintain the level of quality and responsiveness expected of Red Hat

  • Oversee all aspects of existing, supported programs or projects from start to finish

  • Develop and maintain the master plan, schedule, and status for multiple product releases and milestones

  • Develop and nurture relationships with key stakeholders while fostering an environment of collaboration, trust, and accountability within and across departments

  • Coordinate and lead recurring team meetings

  • Identify risks, issues, and problems in software engineering processes and develop detailed recovery or mitigation plans

  • Actively identify and escalate issues and potential obstacles

Required skills

  • Bachelor's degree in a related field

  • 5-10 years of experience delivering technology or software-related services or products

  • Ability to work in a fast-paced, cross-functional, internationally dispersed environment and effectively use traditional and virtual communications

  • Experience with multiple software development and project management methodologies, tools, requirements management, and defect tracking systems

  • Practical expertise with open source software and Linux is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 62722

Category Program Management

Remote base US-NC-Raleigh