Red Hat Technical Marketing Manager - Red Hat OpenShift in Singapore, Singapore

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

As Red Hat moves from the foundation of the datacenter to the heart of digital transformation, help us achieve better alignment, more effective communication, and more streamlined processes between our Business, Field Sales, and Marketing teams. The Red Hat Sales team is looking for a Technical Marketing Manager to join us in Singapore. In this role, you will ensure that we are foreseeing or proactively and effectively addressing our customer's needs. You’ll work in a field technical marketing role for Red Hat OpenShift Container Platform within the Asia Pacific (APAC) Office of Technology (AOT). You’ll support the Red Hat Sales and Presales teams primarily with a technical and evangelist focus and provide presales technical support to prospective customers and partners. As a Technical Marketing Manager, you will work closely on opportunities with the Sales team in pursuit of new customers, strategic partners, and global system integrators (SIs) and help them solve real problems with the Red Hat OpenShift Container Platform. You’ll need to have solid experience in DevOps, continuous integration (CI), continuous delivery (CD), agile software development, and API Management.

Primary job responsibilities

  • Provide complex deal support, product management, and engineering escalation

  • Provide RFP support for strategic deals

  • Provide timely and accurate technical responses to presales requests

  • Actively engage and support prospective customers in technical evaluations

  • Guide outreach to technical audiences and excite and inspire them with the capabilities of OpenShift by Red Hat; include coding in your technical storytelling

  • Support and foster a network of subject matter experts across the APAC region and provide air cover during key meetings with customer and partners

  • Engage with technical audiences through presence and active participation at Red Hat and third-party events

  • Build and deliver compelling application demos, technical content, and presentations that demonstrate the value of OpenShift by Red Hat for both online assets and third-party events

  • Work with the OpenShift by Red Hat Business team in the HQ and AOT teams to manage the introduction of major and minor releases and changes of our offerings with a holistic and disciplined process across the region

  • Ensuring that coverage of all areas of the business like operations, technical readiness, sales readiness, partner programs, training, support, and marketing are fully enabled and aligned, resulting in a fast-start to enter the market

  • Deliver ongoing reviews and changes as needed consistently to continuously streamline and improve effectiveness

  • Coordinate regional communication with the HQ Business team’s product management and marketing team on marketing items and key customer engagements

Required skills

  • 5+ years of prior sales engineering experience in a high-tech environment with a demonstrated record of success in promoting customer adoption of technology

  • Sound understanding of containers, DevOps, CI, CD, software development life cycle and API management

  • Solid experience with Docker, Kubernetes, and application middleware like application servers, API management, ESBs, and business process management (BPM)

  • Good programming skills in Java and JEE

  • Solid programming skills in Node.js and Spring Boot

  • Good understanding of the container and orchestration landscape

  • Extensive presentation or public speaking experience; actual videos of public speaking available on YouTube or elsewhere online are a plus

  • Solid persuasion and implementation skills

  • Bachelor's degree in computer science, computer engineering, or equivalent experience

  • Practical knowledge of public cloud providers like Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure is a plus

  • Experience with other open source projects like ELK and EFK stacks, Spark, or Kafka is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 61137

Category Product Marketing