Red Hat Senior Specialist Solutions Architect, Openshift - EMEA in Remote, Germany

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Build a relationship of trust and confidence between Red Hat and the customer's engineering, development, and operations teams. The Red Hat Specialist Solutions Architecture team in Europe, Middle East, and Africa (EMEA) is looking for a Senior Specialist Solutions Architect to join our OpenShift team in the Germany, Austria, and Switzerland (DACH) region. In this role, you will promote the adoption and deployment of our OpenShift by Red Hat Platform-as-a-Service (PaaS) solutions in key enterprise accounts, government agencies, and service provider partners. You'll work with customers both on-site and remotely to gain an understanding of their business needs and aligning them with OpenShift by Red Hat. You will also design and deliver evaluations, proofs of concepts, and pilots of our offerings, and you'll play a crucial role in bringing together internal cross-functional teams to satisfy our most challenging customers. As a Senior Specialist Solutions Architect, you will act as the customer's advocate to architect the best solution and ensure it is implemented and supported in an innovative and reliable way. We'll need you to have an excellent working knowledge of cloud architectures, their supporting infrastructures, application development and deployment in the cloud, and associated tools and technologies.

Primary job responsibilities

  • Deliver successful OpenShift workshops for small to medium teams of both technical and non-technical backgrounds that shape the customer's use cases, and architect design decisions

  • Scope evaluations and guide customers through successful proofs of concepts and pilot deployments

  • Deliver and support high-quality OpenShift proofs of concepts and pilots with local regional teams that increase customers' confidence in our offerings

  • Design, create, and deliver content that enables Red Hat to sell, service, and support our OpenShift by Red Hat at scale

  • Work closely with internal product teams, Product Engineering, Professional Services, Global Support, and Sales to ensure a world-class customer experience with Red Hat solutions

  • Act as the trusted subject matter expert for the customer, building long-lasting relationships within our key accounts

  • Contribute to the development of repeatable methodologies and tools designed to scale Red Hat's services capabilities, promote repeatable customer engagements, and lower delivery risk

  • Demonstrate thought leadership in cloud-based application development and deployment by producing world-class whitepapers, webinars, etc., and speaking at industry-leading conferences

Required skills

  • Solid experience in a related technology position, e.g., consulting, pre-sales, operations, development, or related internships

  • Background in pre-sales or consultative customer engagement with a major professional services organization or within the services division of a major software company or customer IT department

  • Technical experience with Linux and virtualization technologies for application deployment and operations like Red Hat Enterprise Linux (RHEL), Red Hat Virtualization, VMWare vSphere, KVM, etc.

  • Advanced skills in scripting, Linux command line tools, and build and monitoring tools like Shell scripts, Linux command line, Maven, Jenkins, Nexus, Nagios, etc.

  • Linux system administration skills in networking, DNS, DHCP, containers, and package management

  • Extensive experience with and knowledge of Java and JEE technologies like JBoss, Tomcat, IBM WebSphere, and Oracle WebLogic for application deployment and operations

  • Technical expertise in cloud Platform-as-a-Service (PaaS) technologies like OpenShift by Red Hat, Amazon Web Services (AWS), Google Compute Engine (GCE), Pivotal CloudFoundry, etc.

  • Knowledge of DevOps from the technology point of view

  • Experience with automation frameworks and tools like Puppet, Ansible, or CFEngine

  • Familiarity with the design and operation of medium to large-scale enterprise and cloud infrastructures, databases, and application systems with high-availability requirements; extensive experience with the application life cycle in traditional environments

  • Excellent written and verbal communication skills with extensive experience presenting to IT managers and C-level executives at large firms

  • Solutions-sales mentality in an environment with multiple products and services

  • Willingness to travel up to 70%

  • Readiness to transition to the DACH based team in the future

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 63766

Category PreSales, Solution Architecture