Red Hat IT Global Enablement Program Manager in Raleigh, North Carolina

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Play a crucial role in the ongoing success of Red Hat’s IT. The Red Hat Information Technology (IT) Strategy and Enablement team is looking for an IT Global Enablement Program Manager to join our newly formed team in Raleigh, NC. In this role, you will help guide numerous programs and create a framework that positions Red Hat to achieve the next-generation IT status. You’ll need a deep understanding of IT best practices, emerging technologies, and operational strategies, as well as specific skills, capabilities, and knowledge that all IT associates need to succeed.

Primary job responsibilities

  • Create a process to connect the IT strategy to team and individual goals

  • Develop and manage a mechanism for all of IT to see status and progress of key IT activities

  • Partner with organizational change management associates to ensure key IT activities are planned and managed in a manner that supports their success across IT and Red Hat

  • Partner with the Employment Branding Communications (EBC) team to create a strategy and framework for IT internal branding and messaging

  • Partner with EBC resources to align cross-functional, company wide, and IT-related messaging with the brand identity and messaging strategy

  • Define and implement the Red Hat on Red Hat program, highlighting Red Hat IT team’s use of Red Hat’s offerings; partner with the Sales, Products and Technology (PnT), and Marketing teams to support the development of our offerings and customer engagement

  • Define and manage IT team’s presence in various communication venues, including our intranet (Mojo), new hire orientation, sales kick-off events, Red Hat Summit, etc.

  • Create a process to measure the effectiveness of internal and external IT communication efforts

  • Partner with the People team to champion and coordinate programs and activities across the global IT team

  • Guide and support the development and implementation of programs and strategies that help managers develop and improve the performance of their associates

  • Partner with managers and senior leaders to coordinate and align talent programs, projects, and activities across the IT team

Required skills

  • 8+ years of relevant communications, strategy, or marketing experience in a fast-paced environment, integrating strategies and programs in alignment with the company's strategic goals

  • 2+ years of experience supporting or working in IT; understanding of IT roles and skills

  • Bachelor's degree; MBA or master’s degree in a related field are a plus

  • Proven ability to provide guidance, coaching, and inspiration across all levels of an organization

  • Innovative thinking in the approach to the discipline

  • Demonstrated ability to successfully partner with internal stakeholders from various parts of the organization and guide successful outcomes cross-functionally

  • Ability to handle many competing priorities and deadlines in a fast-paced and continuously evolving environment

  • Demonstrated ability to consult with all levels of leadership across the organization

  • Ability to work in and manage ambiguity

  • Excellent communication skills with the ability to present complex, strategic ideas or concepts in a business and user-friendly manner

  • Proven record of designing and launching successful programs or projects

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 62302

Category Information Technology

Remote base Can be remote