Red Hat Server Labs and Operations Internship in Raanana, Israel

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Come work with a successful Global Lab team to help architect, deploy, and support the applications and lab infrastructure that allows our Engineering Division to produce innovative open source software. The Red Hat Labs and Capital Management team is looking for a local Server Labs and Operations Intern to join us in Ra'anana, Israel. In this role, you will help the team maintain the overall technical lab environment crucial for the successful operation of the engineering teams throughout Red Hat. You'll respond promptly to the dynamic requirements of the testing teams and ensure a rapid response to any system failures. As a Server Labs and Operations Intern, you’ll need to have an understanding of and passion for a variety of hardware platforms and architectures and system and services maintenance, while being a server hardware enthusiast.

Primary job responsibilities

  • Rack, install, and record server systems; reconfigure hardware to facilitate quality testing of system configurations

  • Collect, interpret, and document details of common and persistent issues experienced within the lab environment

  • Troubleshoot technical issues

  • Respond to engineering requests through a ticketing system

  • Coordinating with system administrators on projects and lab expansions

  • Review procedures and documentation to identify inefficiencies and potential changes that could significantly improve overall lab operation

  • Report to local and remote management

Required skills

  • Student of computer science or software engineering or equivalent work experience

  • 1.5+ years of studies remaining

  • Good written and verbal communication skills in English

  • Prior experience in computer operations, system administration, or a closely related area

  • Some familiarity with Linux-based GUI operating systems is a plus

  • Ability to lift up to 75 pounds of equipment, carry, squat, and bend

  • Motivated to advance in the IT field; excellent troubleshooting skills

  • Good work ethic and an ability to learn and quickly grasp technical concepts; there will, however, be people available to offer you guidance

  • Good interpersonal communication skills and ability to explain simple procedures both verbally and in writing

  • Excellent written and verbal customer service skills

  • Detail-oriented and thorough when following procedures; ability to follow instructions

  • Experience managing Red Hat Enterprise Linux (RHEL) systems and Red Hat Certified System Administrator (RHCSA) certification are a plus

  • CVs must be submitted in English only.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 62800

Category Information Technology, Systems Engineering, Technical Support