Red Hat Associate Solutions Architect in Plano, Texas
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Help discover and analyze customer business and technical needs. The Red Hat Sales team is looking for an Associate Solutions Architect to join us in Plano, TX. In this role, you will work with the State and Local Government and Education (SLED) Field Solutions Architect team. You'll also collaborate with the Sales and technical delivery teams to help them invest in the right solutions from across the Red Hat’s portfolio. As an Associate Solutions Architect, you'll need to achieve a balance of technical expertise, passion for open source, and of working understanding of business processes and IT problems faced at the enterprise level. Using your solid communication and people skills, you'll be a key part of our customers’ overall presales experience with Red Hat.
Primary job responsibilities
Support enterprise solutions architects to help manage technical presales requirements
Provide presales technical support for the development and implementation of complex offerings and solutions
Use your considerable knowledge of solutions and technical expertise to prepare detailed specifications for our offerings, deliver presentations, and demonstrate our solutions to sales associates and customers
Contribute to RFI and RFP opportunities
Resolve problems, manage tickets, and help with the formal resolution process
Communicate value, progress, and status of sales opportunities to all stakeholders; share knowledge and findings to allow team members to learn from your successes and mistakes
Experience in sales engineering, consulting, IT architecture, or equivalent supporting role in enterprise accounts
Excellent communication and presentation skills; passion for technology and open source
Ability to understand customer business problems and technical issues and effectively explain how a solution will meet their needs or requirements
Knowledge of enterprise solutions and architectures, including technical skills regarding technologies like Linux, virtualization, cloud solutions, storage, middleware, or mobility
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Job ID 61531
Category Enterprise Solutions Architects