Red Hat Associate Solutions Architect in Plano, Texas

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Help discover and analyze customer business and technical needs. The Red Hat Sales team is looking for an Associate Solutions Architect to join us in Plano, TX. In this role, you will work with the State and Local Government and Education (SLED) Field Solutions Architect team. You'll also collaborate with the Sales and technical delivery teams to help them invest in the right solutions from across the Red Hat’s portfolio. As an Associate Solutions Architect, you'll need to achieve a balance of technical expertise, passion for open source, and of working understanding of business processes and IT problems faced at the enterprise level. Using your solid communication and people skills, you'll be a key part of our customers’ overall presales experience with Red Hat.

Primary job responsibilities

  • Support enterprise solutions architects to help manage technical presales requirements

  • Provide presales technical support for the development and implementation of complex offerings and solutions

  • Use your considerable knowledge of solutions and technical expertise to prepare detailed specifications for our offerings, deliver presentations, and demonstrate our solutions to sales associates and customers

  • Contribute to RFI and RFP opportunities

  • Resolve problems, manage tickets, and help with the formal resolution process

  • Communicate value, progress, and status of sales opportunities to all stakeholders; share knowledge and findings to allow team members to learn from your successes and mistakes

Required skills

  • Experience in sales engineering, consulting, IT architecture, or equivalent supporting role in enterprise accounts

  • Excellent communication and presentation skills; passion for technology and open source

  • Ability to understand customer business problems and technical issues and effectively explain how a solution will meet their needs or requirements

  • Knowledge of enterprise solutions and architectures, including technical skills regarding technologies like Linux, virtualization, cloud solutions, storage, middleware, or mobility

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 61531

Category Enterprise Solutions Architects