Red Hat Inside Sales Account Representative - Key Accounts in Johannesburg, South Africa
At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.
Work with multicultural internal and external teams to improve business and create solutions that serve Red Hat and our top-tier South African customers. The Red Hat Financial Services Sales team in South Africa is looking for an Inside Sales Account Representative to join us in Johannesburg, South Africa. In this role, you will be responsible for supporting account managers with sales opportunities and manage other opportunities on your own. Your responsibilities will include selling, coordinating different stakeholders, and working with Salesforce.com (SFDC) to guide opportunities through the complete sales cycle.
Primary job responsibilities
Work together with key account managers on dedicated accounts and support and create upsell business
Sell the company's offerings, systems, or services via telephone or electronic means to customers in assigned accounts
Lead qualification for dedicated key accounts
Be responsible for forecasting quality and pipeline management
Be responsible for tracking customer data in a customer relationship management (CRM) tool
Prepare complex bids and contracts
2 years of experience in a software sales-related role
Demonstrated understanding of sales processes
Demonstrated accountability by completing assigned tasks in a timely manner
Manage forecasts and pipeline, record sales activity, schedule follow-up activities as needed, and track customer data using company-standard CRM tool
Work with Finance, Deal Desk, Legal, and Operations teams across the region to facilitate deals and make sure all necessary information is available
Work closely with account managers on updating each other on progress and agree on next steps
Perform additional calls to assigned accounts with account managers throughout the year to ensure visibility in the account, secure a higher renewal rate, and maintain a close relationship with the customers
Maintain an up-to-date knowledge of the industry and of Red Hat's competitive position within it
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Job ID 61601
Category Inside Sales