Red Hat Senior Solutions Architect in Canberra, Australia

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Guide the growth and development of Red Hat’s business in the Australian Capital Territory (ACT). The Red Hat Sales team is looking for an experienced Senior Solutions Architect to join us in Canberra, Australia. In this role, you will be the catalyst who creates opportunities, solves problems, and establishes trusted relationships with our customers and partners. You'll discover and analyze our customers' business and technical needs and collaborate with the sales and technical delivery teams to help our customers invest wisely in the right solutions from Red Hat. As a Senior Solutions Architect, you will need to have excellent communication and people skills, as you'll be a major part of the experience our customers have with Red Hat. We'll also need you to have a balance of technical expertise, passion for open source, and of a thorough understanding of business drivers and IT problems faced by enterprise customers. In the evangelist part of the role, you may be asked to speak at events and technical forums to everyone from CIOs to user groups about Red Hat’s solutions. This job requires an appetite for learning, internal motivation, and good time management skills to achieve Red Hat’s goals.

Primary job responsibilities

  • Build trusted relationships with key accounts to gain deep understanding of customer business drivers, IT environments, and strategies, allowing the Red Hat sales team to better match Red Hat’s offerings and solutions to address these requirements

  • Use education sessions, technology validations, and workshops to guide engaging conversations with your customers that solve customer problems and result in successful adoption of Red Hat’s offerings and solutions

  • Promote sales growth within your set of named accounts and ensure that software subscription, net-new business, and professional services targets are met while maintaining a high level of customer satisfaction with Red Hat

  • Demonstrate ownership of the technical relationships and sales cycle within a set of named accounts in your territory

  • Provide timely presales technical support to the sales team through development of compelling proposals that address customer business problems

  • Research and write the responses to technical sections of RFIs, RFPs, and RFQs

  • Demonstrate the ability to interpret industry, market, and technology trends as a foundation for roadmaps for our offerings and technologies

  • Communicate value, progress, and status of sales opportunities to all stakeholders

Required skills

  • 7+ years of experience as a UNIX, Linux, or virtual infrastructure engineer, or 7+ years of experience as a middleware or software integration architect with a background in Java software development

  • 3+ years of experience as a sales engineer, consultant, IT architect, or equivalent supporting enterprise accounts

  • Excellent questioning, listening, document writing, and presentation skills

  • Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations

  • Experience across one or more business verticals like financial services, telecommunications, media, and state or federal government

  • Understanding of complex enterprise solutions and architectures

  • Excellent knowledge of and experience with public cloud technologies including Amazon Web Services (AWS), Microsoft Azure, and Google Compute Engine (GCE)

  • Excellent knowledge of UNIX and Linux systems, preferably in Red Hat’s platform offerings including Red Hat Enterprise Linux (RHEL) and Red Hat Satellite

  • Excellent knowledge of virtualization platforms like Red Hat Virtualization, KVM, VMware, and Microsoft Hyper-V

  • Solid understanding of modern methodologies like agile development and DevOps and associated capabilities like automation, orchestration, and configuration management

  • Holding and maintaining the highest Australian government security clearances

The following are considered a plus:

  • Knowledge of application runtimes, development frameworks, and architectures like Node.js, WildFly Swarm, Eclipse Vert.x, Spring Boot, and Netflix OSS

  • Proficiency in programming languages like Ruby, Python, Perl, and Java

  • Red Hat Certified Systems Administrator (RHCSA), Red Hat Certified Engineer (RHCE), VMware Certified Professional (VCP), or Information Technology Infrastructure Library (ITIL) certifications are a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 62493

Category Enterprise Solutions Architects