Red Hat Software Maintenance Engineer - .NET in Brno, Czech Republic

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Join us in our effort to provide guidance and support to software developers developing .NET applications in Linux. The Red Hat Customer Experience and Engagement (CEE) team is looking for a skilled Microsoft and Red Hat Enterprise Linux (RHEL) expert to join us as a Software Maintenance Engineer in Brno, Czech Republic. In this role, you will provide an important level of technical assistance helping our enterprise customers develop and deploy their .NET applications in a Linux environment. You’ll extend well beyond product support as you will take on the role of trusted adviser to enterprise developers and IT professionals developing and deploying .NET applications. You will also work with the upstream .NET community as well as engineers within Red Hat and Microsoft to support our mutual customers and to develop the Microsoft .NET core component. This position will require an engineer with initiative and is a tremendous chance to become part of a fast-paced, innovative company that is changing the way software is developed, sold, and supported.

Primary job responsibilities

  • Troubleshoot networking related issues for systems running .NET in Red Hat Enterprise Linux (RHEL) or in the Azure or Linux environment

  • Troubleshoot Linux environment issues that may affect a .NET deployment

  • Learn new technologies and provide white papers, and KBase articles pushing technical knowledge out to our customers and the community

  • Provide a high, detailed level of technical assistance to ensure that our customers get the most out of our solutions

  • Engage and collaborate with open source developers around the world

  • Offer developer-to-developer assistance to .NET developers working in the Red Hat Enterprise Linux (RHEL) environment

  • Work alongside Red Hat and Microsoft developers to provide highly technical solutions to our enterprise customers

  • Help our enterprise customers by helping to harden and develop the .NET core component

  • Act as the technical contact organizing people across different teams to achieve an objective

  • Advise customers on different architectures and design patterns with .NET

  • Work with other open source projects to help customers integrate their .NET environment

Required skills

  • Software development experience

  • Thorough knowledge of computer networks with the ability to troubleshoot issues with web servers

  • Deep experience with Microsoft operating systems and .NET

  • Good knowledge of the Microsoft .NET architecture with working experience with .NET and Linux

  • Solid debugging skills and passion for problem solving and investigation

  • Ability and willingness to learn new open source technologies

  • Very clear and effective English communications skills

  • Ability to communicate courteously and effectively with customers, third party vendors, and Red Hat associates

  • Bachelor’s degree in engineering or computer science is preferred; equivalent experience within the enterprise IT sector will also be considered

  • C# or VB.NET coding skills is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 61487

Category Technical Support