Red Hat Senior Software Engineer - OpenShift in Berlin, Germany

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

Host and manage systems within the public cloud. The Red Hat Engineering team is looking for a Senior Software Engineer to join us in Berlin, Germany. In this role, you will be responsible for keeping the OpenShift by Red Hat platform available and secure by interacting with other site reliability engineers and engineering teams to manage provisioning, upgrades, and problem detection in clusters. You’ll be responsible for delivering automation for issue remediation, incident management, and fault resolution to ensure that service-level agreements (SLAs) are met.

Primary job responsibilities

  • Interact with automated monitoring and healing infrastructure to ensure healthy environments

  • Develop automation to auto-correct or completely prevent issues in our online solutions

  • Participate in release cycles of our offerings, deploying code to integration, staging and production environments, integrating with continuous integration (CI) and continuous delivery (CD) tools, monitoring, and change management

  • Perform software updates, peer code reviews, testing, and Common Vulnerabilities and Exposures (CVE) analysis; respond to security threats

  • Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions

  • Resolve customer issues in cooperation with Red Hat's global customer support team and partner support teams

  • Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in our environment

  • Participate in a regular shift and on-call rotation; this will include a weekend working schedule

Required skills

  • Experience managing Linux servers running Red Hat Enterprise Linux (RHEL), CentOS, or Fedora hosted at a cloud provider like Amazon Web Services (AWS), Google Compute Engine (GCE), or Microsoft Azure

  • Experience with enterprise systems monitoring; knowledge of Prometheus, Zabbix, or Nagios is a plus

  • Experience with enterprise configuration management software like Ansible by Red Hat, Puppet, or Chef

  • Experience delivering a hosted service

  • Demonstrated ability to quickly and accurately troubleshoot system issues

  • Solid understanding of standard TCP/IP networking and common protocols like DNS and HTTP

  • Solid communication skills and experience working directly with and presenting to customers

  • Experience with Kubernetes or Docker-based containers is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 62921

Category Software Engineering