Red Hat Consulting Business Operations Administrator in Beijing, China

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Services Operations team is looking for a Consulting Business Operations Administrator to join us in Beijing, China. In this role, you’ll support the Consulting Services team in the Asia Pacific (APAC) region. You will work closely with the consulting operations lead and one or more of the regional services leads providing administration support to the Consulting Services team. As a Consulting Business Operations Administrator, you'll maintain close relationships within your assigned subregions, as well as with APAC stakeholders.

Primary job responsibilities

  • Determine, monitor, and review all project economics, including costs, operational budgets, staffing requirements, resources, and risk

  • Ensure legally binding requirements are followed

  • Facilitate development of recommended project control solutions to be used for planning, scheduling, and tracking projects through integration of various project management tools

  • Work with management on project proposals, bids, contracts, estimates, and schedules

  • Contribute to the project estimation process

  • Plan, schedule, monitor, and report on activities related to the project, including subcontractor monitoring

  • Establish appropriate metrics for measuring key project criteria

  • Develop project control and reporting procedures and manage changes in operational plans; conduct status review meetings among project team members and clients

  • Integrate and use specific industry project management and technical delivery methodologies, like Project Management Institute (PMI), Red Hat Services Project Management Methodology, system and software development, or product development

  • Assist in training project teams on applications of appropriate procedures and processes

  • Advise team members on how to accomplish project goals, meet established schedules, and resolve technical or operational issues

  • Maintain awareness of emerging technologies and project management techniques

Required skills

  • Bachelor's degree

  • 6-8 years of experience working in consulting services administrator or sales support role

  • Excellent data and system background

  • Good spreadsheet skills

  • Excellent communication and presentation skills on all organizational levels

  • Demonstrated internal customer service and stakeholder management skills in a fast-paced environment

  • Ability to work as part of a rapidly evolving and changing team while demonstrating flexibility, initiative, and focus on delivering results

  • Willingness to work extended hours during periods of high demand like quarter-close or year-end; may include weekends and holidays

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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Job ID 63861

Category Operations