Red Hat Partner Sales Operations Analyst in Bangalore, India

Company Description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Sales Operations team is looking for a Partner Operations Analyst to join us in Bangalore, India. In this role, you will work closely with the Partner Sales team to implement partner-led initiatives. You’ll work on the projects with a global team to increase consistency and represent the Asia Pacific (APAC) in the global conversations.

Primary job responsibilities

  • Enable sales teams and partners

  • Support Tier 1 partner helpdesk for all partner related queries (i.e. on-boarding, FCPA check, requalification, etc.)

  • Provide operational support for partner-led initiatives and projects (i.e. deal registration, NFR, rebates, forecast placeholders, etc.)

  • Work on system and process enhancements; refine current systems and processes to increase efficiency

  • Act as a business adviser for partner business

  • Contribute to channel-related global projects

Required skills

  • Bachelor's degree in business or IT; equivalent training and industry experience will also be considered

  • 5+ years of commercial sales operations experience with a vendor, reseller, or distributor

  • Excellent written and verbal English communications skills

  • Background in office systems like groupware, spreadsheets, word processing, and presentations tools

  • Experience with Salesforce.com automation tools, CRM, partner relationship management tools, etc.

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 62321

Category Operations