Red Hat Channel Account Manager - Italy in Rome, Italy

Job description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Channel Sales team Italy is looking for a Channel Account Manager to join us in Rome, Italy. In this role, you'll promote sales, ensure customer satisfaction, and manage partner engagement within your assigned territory. You will develop and maintain relationships with channel partners and regional solution providers and their technical enablement. You’ll also promote, recommend, and demote partners, and manage regional Red Hat resources to enable sales and technical partners. As a Channel Account Manager, you will serve as a Red Hat ambassador and a subject matter expert for business-related issues.

Primary job responsibilities

  • Work with a mix of existing and potential solution provider partners and channel partners to meet assigned sales quota by creating sales plans and strategies with local field sales teams

  • Maintain long-term relationships with channel partners and key accounts to achieve customer satisfaction and ensure after-market revenue; identify, recruit, and bring new partners

  • Manage internal Red Hat representatives like solutions architects, consultants, and inside sales representatives to support sales and account expansion efforts

  • Provide support to partner sales organizations through training, customer visits, technical and administrative information, demonstrations, or customer price quotes

  • Define and manage the investments required to implement long-term growth initiatives with partner accounts

  • Develop and implement joint business plans to increase revenue on our technologies and ensure partners’ engagement

Required skills

  • 5+ years of experience in a partner sales role focussing on solution provider partners

  • Experience in channel management with a complex ecosystem of ISVs, solution providers, and other channel partners

  • Solid knowledge of solutions providers and solution providers and existing relationships with similar organizations

  • Excellent communication and interpersonal skills

  • Ability to build relationships with C-level executives in partner organizations

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 56616

Department Alliance or Partner Sales

Location IT-Rome

Posting date 10/10/2017

Remote base ..