Red Hat Customer Platform Internship in Raleigh, North Carolina

Job description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Customer Platform Information Retreival team is looking for a motivated intern to join us in Raleigh, NC. In this role, you'll work on high value search and machine learning problems related to solving customer issues. During this internship, you will work with multiple technical teams to research innovative ways to connect customers with valuable support content on our award-winning Customer Portal.

Primary job responsibilities

  • Add to or improve components of our search platform using exceptional data science and machine learning tools

  • Work with seasoned technical teams to analyze large amounts of data and solve customer issues

Required skills

  • Experience and interest in search or machine learning technologies

  • Ability and desire to research hard problems over the course of weeks, showing results along the way

  • Current enrollment in master's or PhD studies is preferred

  • Experience with Python or Java is a major plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 59505

Department Technical Support

Location US-NC-Raleigh

Posting date 10/3/2017

Remote base ..