Red Hat Sales Operations Analyst in Pune, India

Job description

Company description

At Red Hat, we connect an innovative community of customers, partners, and contributors to deliver an open source stack of trusted, high-performing solutions. We offer cloud, Linux, middleware, storage, and virtualization technologies, together with award-winning global customer support, consulting, and implementation services. Red Hat is a rapidly growing company supporting more than 90% of Fortune 500 companies.

Job summary

The Red Hat Sales Reporting and Analysis team is looking for a Sales Operations Analyst to join us in Pune, India. In this role, you will perform sales operations activities to support the Red Hat Executive team. You'll conduct thorough and ongoing data validation, consolidation, cleansing, and maintenance. You’ll serve as the primary point of contact for renewals and sales support and you'll report directly to the Executive team and board. As a Sales Operations Analyst, you’ll need to be able to thrive in a fast-paced work environment and be committed to contributing to Red Hat's operational success.

Primary job responsibilities

  • Cross-reference and reconcile data across different systems like Salesforce.com (SFDC), financial and commissions systems, or Oracle

  • Complete all deliverables in a timely fashion, ensuring proper quality checks, analytics and business context reviews, and associate revisions

  • Work under tight deadlines

  • Develop an understanding of Red Hat's workflows and deep understanding of our policies

Required skills

  • Bachelor's degree; equivalent degree at an accredited university or equivalent experience will also be considered

  • 3-5 years of industry experience in data management

  • Ability to understand and transform data to meet customer needs and business context in a customer-friendly, quality-first manner

  • Good analytical and quantitative skills; ability to work with large data while maintaining high attention to detail

  • Proficient with spreadsheets

  • Excellent communication skills; focused on delivering results

  • Experience working with SFDC, transactional reporting, and customer relationship management (CRM) systems is a plus

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Job ID 59648

Department Operations

Location IN-Pune

Posting date 10/4/2017

Remote base ..